Healthcare
Less admin.More time for patients.Lessadmin.More time for patients.
AI agents for practices: take calls, assign appointments by concern and answer standard questions while the team treats patients. Online booking and Jameda/Doctolib integration are part of the delivery.
- Calls relievedincluded
- Appointments structuredincluded
- Privacy planned inincluded
- Take calls without stopping treatment
- Assign appointments by concern and duration
- Answer standard questions from maintained sources
- Online booking and portal integration
Problem
The phone rings while patients are being treated.
In practices every inquiry competes directly with treatment. Answering the phone interrupts care, not answering loses the patient.
- Calls interrupt treatment
- Consultation and phone run at the same time. Doing both well is barely possible during operations.
- Appointment requests without context
- Concern, urgency and duration only become clear once somebody has asked, often only in the appointment itself.
- Standard requests consume time
- Repeat prescriptions, results inquiries and rescheduling make up a large share of calls.
Agents
Which agents relieve a practice.
In a practice this is not about autonomy but about preparation. Everything medical stays with the care team.
Capture calls without stopping treatment
Concern, urgency and required data are captured and handed over, emergencies are recognized and passed on immediately.
See phone moduleAssign appointments by concern and duration
Appointment types, duration and preparation are modeled, reminders reduce short-notice no-shows.
See scheduling agentAnswer organizational questions
Opening hours, preparation, documents and procedures are answered from maintained sources, without any medical statement.
See knowledge agentPre-sort inquiries and results
Incoming messages are separated by concern and handed to the responsible place with the required details.
See inbox agentAudience
Built for practices with full waiting rooms and a ringing phone.
Doctors
General practitioners and specialists
- Online appointment booking
- Jameda/Doctolib integration
- Opening hours management
- Service portfolio
- Patient information
Practices and clinics
Group practices and medical centers
- Team page with doctors
- Location management
- Multilingual support
- Review integration
- Emergency information
Physiotherapists
Therapy practices and rehab centers
- Treatment overview
- Online appointment booking
- Prescription upload
- Home visit requests
- Insurance coverage info
Trust
Where the boundary in a practice is unambiguous.
Health data belongs to the specially protected categories, and medical assessment is not a question of model quality. Both are separated technically and organizationally.
- No medical information
- The agent captures and assigns. It does not assess symptoms and gives no treatment recommendation.
- Emergencies straight to people
- Indications of an acute emergency lead directly to handover, not to further questions.
- Health data specially protected
- Purpose limitation, access rights and retention are defined before building, not added afterwards.
Delivery
From the ringing phone to a practice with room to breathe.
We start at the bottleneck that costs the most treatment time today, usually phone or scheduling. Online booking and portal integration plug into the same process.
- 01
Set up online booking
24/7 booking without a call, with clear hours and departments.
- 02
Connect Jameda/Doctolib
Link existing profiles and reviews to the website, one calendar for every channel.
- 03
Structure patient info
Make services, directions and common questions easy to find.
- 04
Privacy for patient data
Cookie banner, SSL and communication channels matched to the practice.
- 05
Accessible navigation
Clear structure so even older patients find the booking button quickly.
- 06
Operations through holidays and cover
A named contact who keeps booking and the website reliable even during practice holidays and locum cover.
FAQ
Questions before the first call.
- What does AI cost for a medical practice?
- Entry runs through the AI workshop from 500 €, where we work through call volume, bottleneck and value concretely. The pilot scope then depends on whether phone, appointments or standard questions come first.
- How is health data protected?
- Purpose limitation, access rights and retention are defined before building. The agent gives no medical information and recognizes emergencies, which go straight to the team.
- Can Jameda and Doctolib be integrated?
- Yes. Profiles and booking can be connected so patients keep booking directly online.
- Do patients notice an AI agent on the phone?
- We design the disclosure transparently and to fit the practice. For emergencies and sensitive matters the agent hands over to the team immediately.
Related
Phone, appointments and website on one process.
A phone agent takes calls, the website handles online bookings. Both tap into the same calendar so nothing is maintained twice.
Price calculator
Price calculator
Choose package and modules. We clarify content, detail pages, integrations and ongoing costs in the consulting call.
Choose a base package
Starter, Professional or Premium with clear page limits
Add modules
Only what the process really needs
Content, page structure and detail pages
Copy, content migration and scalable detail pages.
Emotion and Interactivity
Patient Experience Modules
Reach, Trust and Digital Positioning
Visibility and Trust Modules
Technology, Privacy and Security
Technical and Security Modules
Additional Features
Integrations, trust and conversion.
Reading
Related articles from the blog.
Practical guides that explain the same processes before you start a pilot.
AI Phone Assistant for Veterinary Practices
AI phone assistant for veterinary practices: call types, emergency escalation, baseline, test cases and pilot brief. With clear limits on diagnosis.
Phone Assistant for Dental Practices
AI phone assistant for dental practices: call types, baseline, escalation dialog and pilot brief. Clear limits for medical advice and practice systems.
AI scheduling agent: fewer no-shows, clearer calendars
AI scheduling agent with a worked example: separate no-shows from late cancels, measure baseline, reminders with cancel links, and when an agent is needed.
Healthcare
Start with the process, not with a template.
AI agents for practices: take calls, assign appointments by concern and answer standard questions while the team treats patients. Online booking and Jameda/Doctolib integration are part of the delivery.
Get a free consultation